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Office 2007 Help Files Not Working

Trending Now Khloe Kardashian Portland riots Angelina Jolie Carey Hart Online MBA Credit Cards Kendall Jenner Chicago Cubs Cable TV Virat Kohli Answers Relevance Rating Newest Oldest Best Answer: Yes you I can not access any of our previously saved documents nor can I get MS Office 2007 to open. Wednesday, February 16, 2011 10:43 PM Reply | Quote 0 Sign in to vote Check the default value for .xml files in the Registry Root. Now my help files are displaying. weblink

Any ideas? Disabling the On-Access scan feature on the systems never made a difference either.And reinstalling the agent pointed it back to the same ePO server applying the same policies... See my comment at the end of the question for more details. 0 Featured Post Gigs: Get Your Project Delivered by an Expert Promoted by Experts Exchange Select from freelancers specializing Aardvark_ Thursday, June 10, 2010 10:16 AM Reply | Quote 0 Sign in to vote I have problem resemble this problem every time i press f1 say help topic not found.

Tried repair Share Flag This conversation is currently closed to new comments. 3 total posts (Page 1 of 1)   + Follow this Discussion · | Thread display: Collapse - | I clicked on the "Edit" button and added ", CLVIEW.EXE" to the list of exceptions. Not too certain why one would publish something for IE when the problem is in Office.

Initially the problem was that I had an empty window where the help info should've been. It should work unless the CD is corrupted. THE FIX COPY THE FOLDER C:\ProgramData Microsoft Help THEN paste in into C:\users\YourUser\AppData\Local....... You may then click Close.

At my workplace we are running Office 2003 and when a crash or problem occurs it means wasting time hunting down the problem, doing arepair installation, or doing a complete uninstall/reinstall Settings12.xml and settings12.xml.sigthey should be in \Application Data\Microsoft\CLView\1033Solution, got the two files using an admin account, put in in domain logon scripts (an IF NOT EXIST ... I have done this >>several times both with the disk and with add/remove software, and run >>diagnostics, but nothing has helped. >>I am running Windows 7 on a brand new computer. https://office-watch.com/2008/new-office-2007-help-files/ All rights reserved.

Your cache administrator is webmaster. Has anyone else had a similar problem with the help function. If I selected off-line help I'd have a list of titles in the left pane but nothing would display in the right pane. this started appearing for us when we deployed WSUS updates last month.  I think it's related to the .net Framework updates, but am not sure.  Glad that fixed it for you,

Proposed as answer by witchywoo Tuesday, November 02, 2010 3:57 PM Tuesday, November 02, 2010 3:57 PM Reply | Quote 0 Sign in to vote For me, de-installing and re-installing Office I tried everything on the Internet, MS Knowledge base, downloads, registry edits, I.E. As I mentioned earlier, they would either give this error messages, and when they did, the Settings12.xml and settings12.xml.sig were missing from user profile>\Application Data\Microsoft\CLView\1033. C++ homework question on Strings and pointers?

Unless anyone thinks it would be risky, my long term intention is to delete the old user account from my PC, since it’s inconvenient to have two user accounts. have a peek at these guys At that stage, I discovered that: -          I would need to uninstall Office 2007 from my existing user account before I could reinstall it in a new account (probably obvious to Help F1 is working again.Hope that helps others 0Votes Share Flag Back to Software Forum 3 total posts (Page 1 of 1)   Search Start New Discussion Start New Discussion Create Microsoft Customer Support Microsoft Community Forums Resources for IT Professionals   Sign in United States (English) Brasil (Português)Česká republika (Čeština)Deutschland (Deutsch)España (Español)France (Français)Indonesia (Bahasa)Italia (Italiano)România (Română)Türkiye (Türkçe)Россия (Русский)ישראל (עברית)المملكة العربية السعودية (العربية)ไทย

I should point out that the opening of any Help files has not been possible or has ever worked after the installation of office 2007 on to my new Studio Dell my broadband login details. (I still use a USB modem; perhaps it’s not a problem with a router.)   -           I installed Office 2007 in the new user account, opened Access, I hope this works for you. check over here In addition, I have heard that solution suggested from a few other sources, so Kreck621 - it looks like you stand alone.

July 17, 2010 Steve Lowman Amazing. I also ran it again to transfer just the settings, to give me another option. Chris Tuesday, July 20, 2010 2:54 PM Reply | Quote 0 Sign in to vote Success at last.

The dumb fell out of the cot.

I had several other workstations I could copy the Settings12.xml and settings12.xml.sig from so I was lucky. FOLLOW US Twitter Facebook Google+ RSS Feed Disclaimer: Most of the pages on the internet include affiliate links, including some on this site. I couldn't think of anything special I'd done to bring this about, so I resigned myself to a repeat of the "cure" at some future date. When you are ready click Run Diagnostics.

I was having this issue ver batim with one user. I hope you all try this too. Answer Questions How to Reset Windows 8 Password without any Software? http://cestudios.net/office-2007/office-2007-help-not-working.html I have done this several times both with the disk and with add/remove software, and run diagnostics, but nothing has helped.

This is normal, once it is fully done, click close and attempt to use a Microsoft program. It worked. As of today 28 August 2010 I am able to open the Help files for the Office 2007 versions of Word, Excel, Powerpoint, Outlook etc. I’ll wait at least 3 months!