Whenever I'm starting up my computer, my keyboard and mouse stop working at the welcome screen. Yes No Send us feedback Feedback shows invalid character, not accepted special characters are <> () \ Send Feedback Sorry, our feedback system is currently down. Then press the Connect button on the keyboard and/or mouse and the flashing light on the USB receiver should stop. A small program may be needed to be downloaded and installed, just follow the prompts (you may need to use a external USB or Bluetooth mouse). Source
Windows XP, refer to the Microsoft Knowledge Base Article, Customize your mouse settings. (English only) Reinstall the Dell touchpad drivers or mouse drivers that typically come along with non-Dell specialty mice. Click the + next to open the options you want to change. After following the preceding steps and the keyboard still does not work correctly, a Input Device Diagnostic, is available. Unplug any devices, including the following: Speakers Printers Scanners Other USB devices except the keyboard Personal Digital Assistants (PDAs) USB flash drive or other external storage devices Make sure the area http://www.dell.com/support/Article/us/en/4/SLN115351
When the mouse does work correctly, attach one external device at a time and test the mouse to see which one may have caused the issue. In Desktop mode, you will have to touch the soft-keyboard icon in the lower right-hand corner for it to open. Tip: If the computer's keyboard is working, you can shutdown Windows properly by pressing the Windows key, and then using the arrow keys to move to the shut down option on
Back to Top The Keyboard Outputs Incorrect Characters Change the Keyboard Language Setting in Windows. User Name Remember Me? Watch QueueQueueWatch QueueQueue Remove allDisconnect Loading... Windows 10 Keyboard Stops Working Go to the desktop.
Rub the tops of the keys. Windows 10 Laptop Keyboard Not Working This key only works if Dell ContolPoint is installed. (You may have to press and hold the Fn key first, for it to work.) Fn Key - Fn stands for function, When the cursor does work correctly, attach one external device at a time and test the cursor movement to see which one may have caused the issue. Shop Support Community My Account Shop Support Community ×Close Knowledge Base English العربية Česky Dansk Deutsch Español Suomi Français עברית Italiano 日本語 한국어 Nederlands Norsk Polski Português Русский Svenska Türkçe 简体中文
Table of Contents: Troubleshooting a Keyboard or Touchpad Built Into the Notebook Troubleshooting Dell Wireless or Bluetooth Keyboards and Mice Troubleshooting Dell USB Keyboards and Mice Troubleshooting a Slow Moving Cursor http://www.tomshardware.com/answers/id-2078499/mouse-keyboard-stop-working-windows-starts.html Click on the picture of the touchpad. Mouse And Keyboard Not Working Windows 7 When finished plug the mouse back in and turn your computer on. Usb Mouse Not Working Windows 10 After changing the options click OK.
Make sure the mouse is within 10 feet (3 meters) of the computer. this contact form Install the latest Bluetooth drivers, for more information refer to, Fix, Connect to and Learn About Bluetooth. Turn off the computer. Simply press Num Lock again to go back to normal operation. Keyboard And Mouse Not Working Windows 8
Figure 11: Backlit Keyboard Toggle Key (Pressing the key toggles the keyboard through its three modes, off, dim and bright.) Note: On the Dell Adamo, press the 6 or 7 key A small program may be needed to be downloaded and installed, just follow the prompts. If the mouse does not appear to be on, replace the batteries. have a peek here Don't ask me and don't switch.
Figure 7: Audio Cluster Numbers reference image above: Volume Knob - Volume Up / Volume Down (turns right to left, not a push button) Audio Key (starts Windows Media Player) Media Keyboard And Mouse Not Working On Startup Note: After following the preceding steps and the notebook keyboard still does not work or not work correctly, a Input Device Diagnostic, is available. Note: When the USB port does not recognize any devices attracted to it, refer to the Dell Knowledge base article How to resolve USB port issues.
A mouse pad is best. (The mouse judges movement by reflections; a uniform surface is harder for the mouse to tell when it has moved.) Restart the computer. Click on the picture of the touchpad. That post is from '08, so I'm not sure at this point that it applies. Windows 10 Keyboard Driver Blown Away - Netherworld Shanty by Kevin MacLeod is licensed under a Creative Commons Attribution license (https://creativecommons.org/licenses/...)Source: http://incompetech.com/music/royalty-...Artist: http://incompetech.com/ Category Science & Technology License Standard YouTube License Show more Show less
When the keyboard does work correctly, attach one external device at a time and test the keyboard to see which one may have caused the issue. This, however, did not solve my problem, and I recently did a system restore, which usually enables my mouse and keyboard to work temporarily, however this time it did not. Note: When the USB port does not recognize any devices attracted to it, refer to the Dell Knowledge base article How to resolve USB port issues. Check This Out OK, I have seen this problem with various computers, usually Dell's.
Press the Touchpad Disable/Enable key, (the key is located to the right of the F12 key). Make sure the surface you are using has enough of a pattern in it so that the mouse can see it. See our mouse definition for further information and related links on this term. This software includes: Keyboard macro programs External keyboard drivers KVM (keyboard, video, mouse) switch software Try an external USB or Bluetooth keyboard to test if it responds correctly.
Turn the computer back on and retest the mouse. Figure 7: Audio Cluster Numbers reference image above: Volume Knob - Volume Up / Volume Down (turns right to left, not a push button) Audio Key (starts Windows Media Player) Media Touch or click Apply, then click OK. To make sure the Keyboard and Touchpad are disabled by default when you use your 2-in-1 in tablet mode, perform the following steps.
In Desktop mode, programs are presented in Windowed mode by default. Additional information Computer mouse and other input buying tips. CombatArmsPivot 57,790 views 2:29 How to possibly fix a PC that will turn on but will not beep and will not display anything on screen - Duration: 22:19. You will be presented with several options.
For more information, refer to the following videos (available for Windows 7 and 8(8.1), English only). Loading... When using an external mouse try the cable or receiver in another computer if available and retest the cursor movement. Click the Dell Touchpad or Device Settings tab.